When you order from the Chester Beer & Wine website or join our mailing list we will collect certain personal information about you. This information allows us to process and deliver your order and send you information we feel may be of interest to you, such as offers and promotions via our monthly e-newsletter.
Once you have received your order, if you do not want to receive our monthly emailed newsletter please let us know and we will unsubscribe your email address from our newsletter database. You can also unsubscribe yourself by clicking on the link of the latest newsletter you received.
No personal information will be sold, distributed or leased with any other business or company for marketing purposes, unless we are required by law to do so. Chester Beer & Wine has no subsidiary or affiliated companies so you will not be contacted by anyone other than Chester Beer & Wine as a result of sharing your information with us.
Your address and telephone contact details will be passed to our courier company if you place an order to enable us to deliver your products, but they will not retain your details for any marketing purposes.
CCTV does operate in our store and images are retained on a hard drive for a period of time. These images will not be shared with anyone outside Chester Beer & Wine except in the case of assisting the authorities with their enquiries.
When you order from us you will automatically be added to our email mailing list and will receive our monthly newsletter. This informs you of monthly mixed cases, special offers, tasting events and new products (wine, beer or spirits). You can unsubscribe from the newsletter at any time by entering your address below or using the unsubscribe button on the newsletter.
Chester Beer & Wine is committed to the Data Protection Act 1998.
We will collect the following information from you:
• information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation).
• information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods.
• information that you provide to us for the purpose of registering with us.
• information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters.
• any other information that you choose to send to us.
We do not store your credit/debit card details.
All of the information we collect is for the purpose of improving your experience of using the website, to deliver goods to you, to contact you regarding an order, to send marketing communication from time to time or for other legitimate reasons. We will not sell or provide any personal information about our customers to any third party, unless we are legally required to do so for the purposes of fraud or crime prevention.
Chester Beer & Wine is committed to using the latest e-commerce technology to ensure your personal and credit card details are protected at all times. We are fully compliant with the latest PCI (Payment Card Industry) protocols and are fully certified. We will continue to update our software to retain total security of data.
(a) Session Cookies -
We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website and for a better user journey through the site. More information on session cookies and what they are used for at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html
Session cookies will be deleted from your computer when you close your browser.
(b) Persistent Cookies - We will use the persistent cookies to: enable our website to recognise you when you visit and for when you log on to our secure areas. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
(c) Google Analytics -
We use Google Analytics to analyse the use of this website and to understand how the site is being used in order to improve the user experience. All user data is anonymous. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.
You can find out more about Google’s position on privacy as regards its analytics service at http://www.google.co.uk/intl/en/policies/privacy/.
(d) Social Media - We use social media plugin functionality such as Facebook (Like and Share buttons), their policy is listed here http://www.facebook.com/about/privacy/ and also Twitter (Retweet and Tweet buttons), their policy is listed here: http://twitter.com/privacy.
We may in future use Google+ and Pinterest. Their subsequent policies are listed here: http://www.google.co.uk/intl/en/policies/privacy/, http://pinterest.com/about/privacy/ Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by selecting the following options from the toolbar: ‘Tools’, then ‘Internet Options’, ‘Privacy’ and selecting ‘Block all cookies’ using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.