Age Restrictions

It is against the law to sell or supply alcohol to any persons who is, or appears to be, under the age of 18. By placing an order you are confirming that you are at least 18 years of age. We reserve the right not to deliver or make a sale if we are unsure of your age. If our courier is unsure if you are 18 then ID will be asked for. If age cannot be proved, the courier will not complete delivery of the order.

Ordering

We cannot guarantee availability of all products at all times. If a product you wish to order is unavailable, you will be contacted to arrange an alternative arrangement or product to complete your order.

All goods are offered subject to availability. We cannot guarantee availability of products or specific vintages.

The placing of an order on our website or via email or telephone does not constitute a contract, merely an invitation to treat. Only when the order is accepted and payment is processed has a contract been formed.

We reserve the right not to accept an order.

There is no minimum order quantity, however the delivery charge will remain the same regardless of the size of order.

Delivery

We use an independent courier company for deliveries outside the Chester area. The courier will attempt to redeliver if the recipient is not in on the first attempt, however following this the parcel will be held at their local depot for collection if delivery cannot be made. A card will be left informing you of details of where and how to collect.

Prices/ Information

All prices quoted are in UK Sterling and inclusive of VAT and other taxes.

Promotional prices are as stated and no further discounts apply.

Whilst we try to ensure that all prices quoted on the website are accurate, there may occasionally be an error. We will, at our discretion, inform you of the price change, thus giving you the option of cancelling the order or continuing with it at the correct price. We may also cancel the order if we are unable to contact you. We will not be obliged to supply goods at an incorrect price.

We also try to ensure that all information on the website is accurate and up to date. Chester Beer & Wine takes no responsibility for any information which is inaccurate, incorrect or out of date.

We reserve the right to alter the price of goods, offers & services, and change the specifications of goods at any time before (though not after) we accept an order. If offers have an end date specified, this is intended as a guideline only. We reserve the right to withdraw an offer or change prices at any time.

Returns

We will offer a full refund or replacement for any of our products which are faulty. This does not affect your statutory rights.

We may require faulty goods to be returned to us. We will arrange for this at your convenience.

You may not request ‘sale or return’ when ordering online, unless the delivery and collection point is in the local area.

We reserve the right to make changes to the website or to any disclaimer at any time.

This does not affect your statutory rights as a consumer.

All tickets for tasting events must be paid for in full, in advance and, once purchased, all sales for ticketed tasting events are final and non refundable.

 

Chester Beer and Wine is the trading name of Twentytwelve Ltd. Registered address: 20 Handbridge, Chester, United Kingdom, CH4 7JE